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Writer's pictureBe Moore Interpreting

Why The Simultaneous Interpreter Cannot Also Manage the Virtual Meeting Chat



In today's increasingly interconnected and diverse world, the need for effective communication across languages has never been greater. As businesses, organizations, and events embrace inclusivity, simultaneous interpretation has become a vital service. However, there's a crucial aspect that often gets overlooked: simultaneous interpreters should not be tasked with managing chat functions simultaneously. Here's why:




Interpretation and Translation: Two Different Functions


First and foremost, it's essential to understand that interpretation and translation are fundamentally different activities that engage different cognitive processes. Interpretation is the oral translation of spoken language in real-time, while translation involves converting written text from one language to another. 

Simultaneous interpreters, who translate spoken language in real-time, rely heavily on the auditory and linguistic parts of their brain. On the other hand, managing chat functions often requires visual and written language processing, which is a distinct cognitive task. Asking interpreters to juggle both simultaneously is akin to asking a musician to play two different instruments at the same time—each requiring its own unique skills and focus.


The Need for Focus


Simultaneous interpreters need to stay fully focused on their primary task: interpreting. The nature of simultaneous interpretation demands intense concentration and the ability to stay in tune with the context, content, and agenda of the ongoing conversation. This high level of focus ensures that the interpretation is accurate, coherent, and reflective of the speaker's intent.

Diverting an interpreter's attention to manage chat functions compromises their ability to maintain this focus. The split attention not only risks the quality of interpretation but also increases the likelihood of errors, misunderstandings, and loss of critical information. It's imperative to allow interpreters to dedicate their mental resources entirely to interpretation.


The Cognitive Strain of Code Switching


Code switching, or the mental shift between different tasks or languages, places significant strain on the brain. For interpreters, who are already engaged in a mentally taxing activity, adding the responsibility of managing chat functions exacerbates this cognitive load. 

The constant switching between listening, interpreting, typing, and managing chats creates a chaotic mental environment, often leading to fatigue, stress, and decreased performance. This "brain drain" not only affects the quality of interpretation but also the well-being of the interpreter.


Inclusivity Should Not Come at the Expense of Providers


Creating truly inclusive environments is a commendable goal, but it's crucial that this inclusivity does not come at the expense of the service providers. Ensuring that interpreters are not overburdened with additional tasks respects their professional expertise and acknowledges the complexity of their work.

By allowing interpreters to focus solely on their primary function, we ensure that the quality of interpretation remains high, ultimately benefiting all participants. Inclusivity means recognizing and valuing the contributions of interpreters, providing them with the conditions they need to perform their best.


In conclusion, simultaneous interpreters play a pivotal role in bridging language gaps and fostering inclusive communication. However, their effectiveness is compromised when they are tasked with managing chat functions simultaneously. By understanding the distinct cognitive demands of interpretation and providing interpreters with the necessary focus and support, we can create environments where inclusivity and quality of service go hand in hand. Let's prioritize the mental well-being of our interpreters to ensure accurate and effective communication for all.






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